What is an essential worker? The COVID-19 pandemic has turned the very idea on its head. Retail salespeople, entertainers and baristas do not make the cut. Grocery clerks, warehouse stockers and delivery people do. Without these workers, the “rest of us” would starve and run out of toilet paper. Together with health-care workers and first responders, who have always been essential, they form the front line in the war against COVID-19. Not surprisingly, the value of these unsung heroes has increased. Grocery chains have given their cashiers raises. Amazon employees are demanding personal protective equipment. When companies fail to […]

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